Privacy Policy

Welcome to Expat Orbit LLP!

We at Expat Orbit LLP (The “LLP”) respect your privacy and want you to understand how we collect, use, and share data about you.
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic or digital signature.
www.expatorbit.in, www.expatorbit.com and all of the sub-domains, aliases of these domains (Expat Orbit Website(s) or Website(s)) and its mobile application (collectively referred to as the “Website”) (operating under the brand name Expat Orbit LLP) is an entity, which is in the business of providing a one stop solution to organisations that require assistance, with respect to their expatriate employees, working in different countries. This shall include services like taxation, immigration, social security, accommodation, commuting solutions, tourism, assistance to expatriate employee’s family, the services are also being offered through Online Platforms managed by the LLP

The terms “We” / “Us” / “Our” individually and collectively refer to each entity being part of the definition of the LLP and the terms “You” /”Your” / “Yourself” refer to the users. This Privacy Policy is a contract between You and the LLP that You use or access or You otherwise deal with. This Privacy Policy shall be read together with the General Terms and Conditions (‘GTC’) or other terms and condition provided on our Website.

This Privacy Policy is a legally binding document between you and the LLP. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the Website or by other means) and will govern the relationship between you and the LLP for your use of the Website.

This privacy policy governs your use of the Website and the other associated applications, products, websites and services managed by the LLP.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT OR AGREEMENTS TO EXPAT ORBIT LLP AS PROVIDED UNDER SECTION 43A AND SECTION 72A OF INFORMATION TECHNOLOGY ACT, 2000.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by the LLP as specified under this Privacy Policy. The LLP may transfer some information to their vendors and to the governmental authorities as demanded. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

We are concerned about the privacy of the data and information of the Users that is shared with us through the Website. We shall endeavour to keep all such data confidential and We shall also inform our vendors about such information to be kept confidential and shall not be disclosed to any person who is not authorised to view such information.

If you do not agree with the terms of this Policy, do not use the Website, or avail any of our Services.

  1. User Provided Information
  2. When you use our Website, we collect and store your personal information which is provided by you or your employer from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customised experience. This allows us to provide services and features that most likely meet your needs, and to customise our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

    In general, you may be allowed to browse only the Website without telling us who you are or revealing any personal information about yourself. Our Online Community Platform and application is free to use or download application. However, only when you validate your profile or are provided with an activation key, you will be able to use the services.

    We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis.

    1. Cookies
    2. We use data collection devices such as “cookies” on certain or all pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

      Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

      If you choose to transact on the Website, we collect information about your transacting behavior only. We also collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information. We, however, do not save your credit/debit card details or any other payment details with us.

      If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

      If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

      We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you register with us. We also track the location through our Website to enable us to provide certain features on our mobile application like SOS feature and Travel Calendar. This SOS feature when used, sends your location to a set of people including your employer, so that they can contact you, in case you are stuck in some untoward situation.

    3. Comments
    4. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

      An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    5. Media
    6. If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

  3. Sharing and Use of Personal Information
  4. We may share personal information with our other corporate entities, affiliates and governmental authorities. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

    We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

    We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

    We and our affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organisation, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

    How long we retain your data

    If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
    For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

    What rights you have on your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

  5. Information Sharing with Third Party Websites/ Applications
    1. Google Analytics

      We deploy Google Analytics on our website/ applications to get a better idea of user activity for quality monitoring and future development purposes. We disclose only the demographical information of Users and click frequency and positioning on our website. In consideration of the same, You will be bound by the privacy policy of Google Analytics.

    2. Zoom

      We use Zoom to offer online video conferencing. For details, please review Zoom privacy policy under: https://zoom.us/privacy/

    3. Stripe

      We accept payments through Stripe. When processing payments, some user data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.

    4. Woocommerce

      We use Woocommerce to facilitate the checkout process. When checking out, some user data will be passed to Woocommerce, like name, email, country, billing information and purchase total. Please review Woocommerce’s Privacy policy for more information

    5. Google ReCaptcha

      We use Google ReCaptcha to prevent spamming, protect your data and enhance security of the website for a more secure user experience. It will verify Your identity in the event of a submission of a contact form and may use information such as your name and the answers submitted to identify yourself as a human.

    6. BuddyBoss

      We use Buddyboss platform and theme to enable social communities on our platform. Their software is individually deployed on Our platform. We do not share any information with them, with reference to Users registered on this website. Please review Buddyboss Privacy Policies for more information.

  6. Links
  7. We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Website.

    Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

  8. Security
  9. We are concerned about safeguarding the confidentiality of your information hence we have stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once Your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

    We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect personal information about you.

    For example, we limit access of any information only to authorised employees only who need to know that information in order to operate, develop or improve our services/ Website. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

  10. User Communications
  11. When you send an email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

  12. Advertisements
  13. We may have commercial advertisements on our Website and applications however; we do not share your information with anyone for commercial purposes. We also, do not, endorse any products or services that are advertised on our Website hence we are not liable for any acts or omissions that may have resulted in any losses incurred by anyone due to the usage of such products or services.

  14. Amendments to the Policy
  15. As Expat Orbit LLP evolves, this Policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.

  16. Your Consent
  17. Our Grievance Officer shall undertake all reasonable efforts to address your grievances at the earliest possible opportunity. You may contact us at our registered office or by email at [email protected].